| Q) How long will it take to ship my order? |
| A) Because all JaiDyes are hand dyed it may take 2 - 4 weeks to arrive. If your style and size are in stock
we will ship within 24 hours. All orders are shipped UPS Ground, so please allow 3-5 days for shipping. Please contact us by
email if you have a rush order at info@jaidye.com. We will do our yogi best to accommodate you.
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| Q) Will my JaiDyes run, fade or shrink? |
| A) All JaiDye hand dyed peices have been washed and dryed in hot water - thru the hand dying process,
so they are over pre-shrunk and may be more snug when first trying them on.
They will return to their true size as you wear them, and they are colorfast so they will retain their inspirational vibrancy.
Non hand-dyed items, such as the "Basic" pant and "Pure" have not been preshrunk.
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| Q) HOW DO I CARE FOR MY JaiDyes? |
| A) They dont need any extra care in the washing process, we'd rather you spend your time doing great things
like saving the world, rocking the universe, and being one with nature, so just wash and dry them with your other stuff and we'll
be ready to accompany you on your next great adventure. JaiDyes have been prewashed and preshrunk so they wont fade any more
than your favorite jeans.
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| Q) WHAT ARE THEY MADE OF? |
| A) All JaiDye pants and racer camis are made from 91% organic cotton and 9% spandex.
The premium fabrics and superior construction create a garment that defines quality.
Our Long Sleeve Men's tees and women's hoodies are made using a high quality, velvety, simply scrumptious bamboo.
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| Q) WHAT SIZE AM I? |
| A) As for sizes - JaiDye yoga pants run true to normal.
The spandex creates a lot of support, resiliency and give, so it creates a nice comfortable hug and a fantastic fit and feel.
If you like some space in your active wear, you might prefer the size you wear in your larger clothes.
We created JaiDyes to fit well and make you look and feel fantastic, so you can float thru any movement with ease and comfort.
Perfect for expanding, twisting and overcoming obstacles in class, and leaving without "Ganesh" knees.
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| Q) CAN I SHORTEN THE LENGTH? |
A) We dye and apply designs farther up on the leg so that, if you do wish to shorten the length, even up to
5 inches, the styles and designs will not be compromised. No need to hem, they may be cut to adjust length, and will not fray or
unravel, but simply roll lightly when cut, forming a great looking non-hemmed bottom.
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| ORDERING FROM JaiDye |
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| Q) HOW SAFE IS MY ONLINE ORDER? |
A) Ordering online at JaiDye.com is safe because we useAuthorize.net to make
sure your order is secure. All of your personal information including credit card number name and
address is encrypted.
Confidentiality Promise
At JaiDye we maintain the highest level of integrity with everything we do. We will never share
information. (Your secret 'dyes' with us.) (:
Florida Sales Tax
JaiDye collects state sales tax of 6% for orders that are placed in Florida.
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| Q) WHAT IS YOUR RETURN POLICY? |
A) Return Qualifications:
For the quickest service, please follow these instructions:
1. We recommend you ship your item with a traceable method such as UPS, Fed Ex, or US Mail
(delivery confirmation) that provides a tracking number as well as insurance. JaiDye will not
be held liable for products lost in transit and will only assume responbility once shipments have
been signed for by JaiDye.
2. Garments sent in for return must be in clean/new condition before shipping.
3. Turn around time for credits and replacements is 2-3 weeks if the item is in stock.
4. Include a note with your basic information and return/exchange request.
Return Policy
If you're not happy, we're not happy. At JaiDye, we like to provide our customers with the best
return service possible. If for any reason you are not truly satisfied with our products, please
return the item(s) for a replacement, exchange or a refund. A refund will be given to a customer
only if the item was purchased from us directly. If there are any discrepancies with your order or
you want to return an item, please call us at 1-877-4JAIDYE (4524393) Monday-Friday - 8am to 5pm (EST).
JaiDye
1424 Madison Street
Hollywood, FL 3302
have any questions, please call 1-877-4JAIDYE (4524393).
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